Spa Etiquette

At our spa, we want every guest to feel relaxed, cared for, and respected. To ensure you enjoy your experience and help us create a peaceful environment for all, we kindly ask you to review our spa etiquette guidelines:

Arrivals

Please arrive 10–15 minutes before your appointment to allow time to check in and settle.
Late arrivals may shorten your treatment time so we can honor the next guest’s booking.

Cancellations & Rescheduling

We require at least 24 hours’ notice to cancel or reschedule an appointment.
Missed appointments or last-minute cancellations may be subject to a fee.

Quiet Environment

To maintain a serene atmosphere, please keep conversations soft.
We kindly ask that you silence mobile devices before entering the spa.

Health & Comfort

Let your therapist know about any medical conditions, allergies, or areas of concern prior to your service.
Your comfort is our priority—please share your preferences for pressure, temperature, or other adjustments during your treatment.

Children & Guests

To preserve the tranquility of the spa, we ask that children not receiving services remain at home.
Only scheduled guests are permitted in the treatment areas.

Gratuities

Gratuities are never expected but always appreciated.
If you’d like to leave a tip for your therapist, it may be given directly or added at reception.

Respect & Boundaries

Our spa is a place of healing, relaxation, and professionalism. Inappropriate behavior will not be tolerated.